PartMatchr
Legal center

Refund and Cancellation Policy

Refund handling for fit reports, credits, subscriptions and merchant services.

United StatesenLocalized legal templates activeUpdated 2026-06-28
Website copy and legal document templates are configured for this locale. Country legal, tax, payment, refund and final sales approval remain tracked by the sales-readiness gates.

Trader identity

Legal entity: crack-index. Trading name: PartMatchr. Registered address: Wildzoom 65, 3772 SM Barneveld, Netherlands. Seller country: NL.

Company registration: 95133941. VAT/tax number: NL005132762B10.

Support: info@partmatchr.com. Privacy: info@partmatchr.com. DPO or privacy representative: [configure if required for this market].

Free preview first

PartMatchr should show a free preview before checkout. Users pay only when they choose to unlock the full evidence trail, buy credits, start a subscription or purchase merchant services.

Digital report delivery

A paid fit report is a digital service. When local law requires cancellation information, checkout must show it before payment. This market does not use the EU/UK withdrawal baseline by default, but local cancellation, renewal and refund rules still stay in the country sales-readiness review.

When refunds are reviewed

Refund requests are reviewed when payment was duplicated, a report failed to unlock after confirmed payment, a credit balance was not applied correctly, or mandatory local consumer law requires a refund.

Contact

Send refund requests to info@partmatchr.com with the payment reference, report ID or account email.